This Privacy Statement indicates how we use and protect the information you provide to StEP Noordoostpolder when visiting our website and during any correspondence with us.

What information do we collect?
When you visit our website, you can contact us via the relevant contact forms on the website. We use these to collect the information you enter, including your first name, family name, email, phone number, postal address details and your question. You can also contact us by email, using the contact details on this website, via our social media channels and via our events websites. When you contact us, we collect your name, phone number, email address and any other information you provide to help facilitate communications with you.

When you subscribe to our marketing communications tools, we collect the information you provide, including your email address, the topics you wish to receive updates or further information on, and any other information you decide to provide us with, such as your name, company and phone number. You can always unsubscribe from these messages by clicking on the unsubscribe link in the footer of our mailings and following the instructions.

If you are one of our customers, suppliers or contacts, we may process limited personal data in the context of our business relationships with you, for example when placing an order. Such personal information may include your name, company and function, email address, phone number, postal address, order details and, if applicable, Chamber of Commerce number, VAT number, IBAN.

We also use cookies to collect information about how our websites are used. Please see the “Cookies” section below and our Cookie Declaration for more information.

What do we do with the information we collect?

We may use your data for the following purposes:
We use the information you provide us when you contact us, for example in connection with questions, participation in events, comments or complaints you submit, to do business with you and for our legitimate interest in communicating with you about our products and services.

If you are one of our customers, suppliers or contacts, we use your details to draw up and fulfil our contract obligations with you. This may include verifying your identity, communicating with you and arranging the delivery of products and services. We may also use your information for our legitimate interests in documenting and managing our internal administration.

We use the information we collect via our website for market research purposes in the context of our legitimate interests to improve our products and services and to provide tailored products and services to our customers and contacts.

We use the information you provide us with via our website (for example, when subscribing to a newsletter or other marketing communication tools) to send you information about our products and services, special offers or other information based on the interests you have indicated. If you do not wish to receive such information, you can specify this by following the instructions in the links in the footer of our mailings.

If obliged to, we may use your information to comply with applicable legislation and for our legitimate purpose to protect our legal rights, for example in connection with litigation, compliance, regulatory and/or research purposes. This may include sharing your details with third parties, such as government agencies or law enforcement officers.

When do we share your personal information with third parties?
If required to provide a service requested by you, to fulfil an order placed by you or to follow up on your questions, we may share your details with other parties necessary to execute your request. External service providers process your data on behalf of StEP Noordoostpolder for the above purposes. If we intend to share your details with these parties, we will notify you in advance.

How long will we store your data?
We only retain information about you for as long as it is necessary to fulfil the purposes for which it was collected.
For example, if you are a StEP Noordoostpolder customer or supplier, we will retain your data for the duration of the contractual relationship you or your company have with us and, after termination of that relationship, for as long as is necessary to achieve the above objectives or to comply with legal obligations such as current fiscal requirements. Information we collect as a result of you subscribing to our marketing communications will be retained until you cancel your subscription.

How do we protect your information?
We do everything in our power to ensure that your data is kept safe and secure. We have taken technical and organisational measures to protect and secure the information we collect from you to prevent unauthorised access or disclosure.

What are your rights?
You have the right to ask StEP Noordoostpolder to provide you with an overview of the information we hold on you, to correct or delete certain data, to limit the processing of your data, or to ask StEP Noordoostpolder to transfer some of this information to other organisations. You may also object to any processing of your data and, if StEP Noordoostpolder has requested your consent to the processing of your data, you may withdraw your consent at any moment.

We endeavour to answer your questions about how we process your data. If you have any concerns about the way we process your data, please contact If you wish to unsubscribe from receiving marketing communications from us, you can do so at any time via the “unsubscribe” link at the bottom of such mailings.

In the event of unresolved issues, you have the right to contact your local data protection authority. We hope this will not be necessary and assure you that we will do our utmost to resolve any dissatisfaction.

Links to other websites
Our websites may contain links to other interesting websites. However, once you click on these links and leave our website, you should note that we have no control over such third party websites. For this reason we are not responsible for the protection and privacy of information you provide during your visit to such third party websites and further, such third party websites are not covered by this privacy statement. Please exercise caution and peruse the privacy statement that applies to the website in question.

How do we use cookies?
Some features on our websites require the use of “cookies”. These are small text files stored on your computer’s hard drive. We use cookies to record the pages visited and which functions are used most frequently. This enables us to improve continuously our website to meet the needs and interests of our visitors.
Please see our Cookie Declaration for more information about our use of cookies.

If you have any questions regarding this privacy statement, please contact us at

Amendments and applicable legislation
StEP Noordoostpolder may amend this statement at any time by updating this page. This Privacy Statement is effective as of 25 May 2018.